Agent Online Self Serve and Identity Assurance
...too. Agents will be involved in user-testing the new services and we’d like to thank everyone who has volunteered to help us with this. We’re aiming to release a limited...
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Moving and improving: HMRC website’s transition to GOV.UK
As you may have heard, HMRC’s web guidance and tools are moving to the cross-Government GOV.UK website, where customers will be able to access all Government information and services in...
New look for HMRC online services
...to welcome John Roche to the team. John is our lead on Agent Segmentation which includes the Agent Population Research work. John will also be one of our main bloggers....
CIS updates and Helpcard
...Helpcard for those operating CIS is now available and provides useful information about what to consider before making a claim and how to claim a repayment. We hope agents agree...
Employment Status Manual – new guidance on employment intermediaries added
In the past, employment intermediaries were often used to disguise people’s employment status as self employed - when they were in fact, employees. In the Finance Bill 2014, the Government...
Working Together initiative produces results
In last week’s blog we explained how the Joint Initiative on Service Delivery had brought about improvements to services. This week we’d like to highlight another example where HMRC’s working...
Responding to your comments on moving to GOV.UK
...it provides users with the ability to navigate around the site and find related content. Please let us know if you would like to be involved in any user testing...
Agents and HMRC working together more effectively
...working together to reduce errors in returns and so on. This will ensure that the group remains focused - and HMRC can be held to account, if necessary, on top...
National Insurance Contributions (NICs) Employment Allowance – an update
Back in March we told you about the new NICs Employment Allowance and pointed you to guidance, to help you check your clients’ eligibility to claim it. I’m pleased to...
More Agent Toolkits updated
...the toolkits each year. So far 18 have already been done, including the three for VAT which were published in July - leaving only two: Inheritance Tax and Small Profits...
