We have introduced improvements to help you and your clients operate the Construction Industry Scheme and make the process for obtaining a CIS repayment quicker and more streamlined.
We know from conversations and meetings we’ve had with agents that CIS has been an area of concern. Since 2011 we’ve been working with the professional bodies through our Joint Initiative on HMRC Service Delivery (JISD), and we’ve now put arrangements in place to improve the CIS repayment process. We have also recently published a Construction Industry Scheme Public Commitment statement which sets out HMRC’s commitment to improving the service customers can expect when they request a CIS repayment, including dealing with CIS repayment claims within 25 days.
Our quick reference CIS Helpcard for those operating CIS is now available and provides useful information about what to consider before making a claim and how to claim a repayment.
We hope agents agree that these changes will make a real difference and, as always, we’d welcome your comments.