Agent Online Self Serve and Identity Assurance
...too. Agents will be involved in user-testing the new services and we’d like to thank everyone who has volunteered to help us with this. We’re aiming to release a limited...
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Moving and improving: HMRC website’s transition to GOV.UK
As you may have heard, HMRC’s web guidance and tools are moving to the cross-Government GOV.UK website, where customers will be able to access all Government information and services in...
New look for HMRC online services
...only change. Nothing below the headers in any of the services will be affected. On the subject of a ‘new look’ I would also like to welcome John Roche to...
CIS updates and Helpcard
...Helpcard for those operating CIS is now available and provides useful information about what to consider before making a claim and how to claim a repayment. We hope agents agree...
Employment Status Manual – new guidance on employment intermediaries added
...relating to agency workers and also some changes to PAYE legislation. It outlines when the new legislation applies to workers - and when it does not, giving practical examples to...
Working Together initiative produces results
In last week’s blog we explained how the Joint Initiative on Service Delivery had brought about improvements to services. This week we’d like to highlight another example where HMRC’s working...
Responding to your comments on moving to GOV.UK
...guidance. The current formats have tested well with users but we're always happy to iterate and improve GOV.UK. Tagging content to the appropriate organisations, topics and policies is important as...
Agents and HMRC working together more effectively
Consultative Groups HMRC has been talking to professional body representatives about how to make best use of the time we all spend at joint meetings. We want to eliminate duplication...
National Insurance Contributions (NICs) Employment Allowance – an update
Back in March we told you about the new NICs Employment Allowance and pointed you to guidance, to help you check your clients’ eligibility to claim it. I’m pleased to...
More Agent Toolkits updated
...feedback using this online form. Please take the time to tell us - your comments will help us to prioritise the toolkits we review, and to make even more improvements....
