Local Working Together
...discussion held – from the new Alternative Dispute Resolution service to the difficulties of verifying calls from debt collection agencies. I was also struck by the interest shown by the...
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Make sure your business is Cyber Streetwise
HMRC is supporting a new Government campaign that helps you to improve your performance online and keep important information safe. Cyber Streetwise offers essential tips and advice on a range...
Debt Management & Banking - Agent Dedicated Line
Back in April we told you about the new Debt Management & Banking (DMB) Agent Dedicated Line. Here’s an update, to help you get the best out of this service....
Moving and improving: HMRC website’s transition to GOV.UK
...be presented in new, user-friendly formats, but the text will stay as it is. Existing transactions will remain on the HMRC site for now, but customers will access them through...
One year on
Just over a year ago I joined HMRC as Head of Digital Agent Engagement, having spent the previous 20 years in the DWP. Part of my new role was to...
Making Tax Digital
...with 99% of VAT returns, 98% of Corporation Tax and 86% of Self Assessment done online. The new digital accounts will enable agents to provide their clients with more certainty...
Self Assessment – Combating common errors at point of filing
...aware that not all customers will see the new messages, and if you file for multiple clients using HMRC Software you may not always see the messages either. We’ll be...
One small step.....
A little while ago I said I'd invite guest bloggers to post, well here's one from HMRC Digital about a new service. Hi, I’m Umer Ehsan and my job title...
Talking Points Update
If you want to find out more about the new penalties for filing late returns for Employment Intermediaries that come in effect on 5 August, or feed into the design...
Talking Points: Join us this week
...session covers the work HMRC is doing to crack down on anti-avoidance and settling the tax affairs of clients. The second one provides information about the consultation on the new...
