Consultative Groups HMRC has been talking to professional body representatives about how to make best use of the time we all spend at joint meetings. We want to eliminate duplication and repetition of issues - but still ensure we have …
The Government’s Digital Strategy sets out how government services will become ‘digital by default’ - and HMRC’s Digital Strategy fits neatly with this approach. Our aim is to have digital channels that allow straightforward access to information and services, at …
We received many comments about our recent blog ‘Still moving and improving- update on HMRC’s website transition to GOV.UK.’ Here’s a response from Till Wirth of the Government Digital Service: Thank you very much for your feedback about the layout …
In last week’s blog we explained how the Joint Initiative on Service Delivery had brought about improvements to services. This week we’d like to highlight another example where HMRC’s working together with agents has produced results. Agents from the representative …
As part of this joint working initiative, HMRC works closely with professional bodies, charities and businesses to improve customers’ experiences of dealing with the Department. For example, back in April, we blogged about our work with professional bodies to make …
In March we blogged about HMRC’s web guidance and tools moving to the cross-Government GOV.UK website. Since then, Statutory Pay and High Income Child Benefit Charge content has moved, with customers being automatically redirected from the HMRC website to GOV.UK. …
In the past, employment intermediaries were often used to disguise people’s employment status as self employed - when they were in fact, employees. In the Finance Bill 2014, the Government introduced legislation to prevent these attempts to avoid paying national …
We are pleased to tell you that a new Enforcement & Compliance, Debt Management & Banking (DMB) Agent Dedicated Line opens today, 28 April 2014. As its name suggests, this helpline is intended for the sole use of agents with …
Annual Tax Summaries begin from October. Your clients may start to hear about these and ask you about them. Tax Summaries are part of the Government’s commitment to creating a more transparent personal tax system, one that shows individual taxpayers …
We have introduced improvements to help you and your clients operate the Construction Industry Scheme and make the process for obtaining a CIS repayment quicker and more streamlined. We know from conversations and meetings we’ve had with agents that CIS …
