In March we blogged about HMRC’s web guidance and tools moving to the cross-Government GOV.UK website.
Since then, Statutory Pay and High Income Child Benefit Charge content has moved, with customers being automatically redirected from the HMRC website to GOV.UK. We’ve also been working with the Government Digital Service to develop new (or updated) content for Tax Credits, Child Benefit, PAYE and VAT, which will soon be available on GOV.UK.
We are developing a new service for our technical manuals too. We’ve selected the Employment Income Manual as our test case because it is heavily used, both by HMRC and external customers - and it contains all the features needed to test our users’ needs.
We’ll share a public beta (pilot) version of the new service in coming months, showing our initial thoughts and the progress we’ve made. You’ll also be able to give the development team direct feedback on the site - which will help us to check whether we’ve got the functionality right, and whether you find the service easy to use.
The service will be continually refined and improved throughout its development, and work to migrate our remaining manuals to GOV.UK will only begin after a period of extensive testing. This will take a number of months to complete, due to the size of the task – around 80,000 web pages.
Please use this blog to comment on the GOV.UK transition. Your views matter – and can make a real difference.