Tax return agents’ ‘copycat’ websites
...signing up for. Whilst people are entirely free to employ a tax return agent, HMRC does not sanction or in any way approve such sites. And we will take firm...
General
Recognising the future relationship between agents and HMRC
...we become more digitally based. HMRC will be offering customers more and more online and mobile services and tools. More customers will be able to self-serve and may choose to...
Experience of working in a high street agent for HMRC trainees
Back in the Spring I asked contacts within the larger representative bodies to help me find places for our tax technical trainees to experience a day in the life of a high street agent. These trainees spend most of their …
Local Working Together
...the team recently had to check over 150 links from the Toolkits to the guidance to ensure they all still led to the appropriate pages, all within a week –...
HMRC’s webinars
...response rate. We’re analysing the results and I’ll let you know what we find. Today I’d like to highlight a different type of help HMRC provides. One of the things...
CIS repayments agent workshop
...point for HMRC was that they should manage expectations about repayment turnaround times during peak periods and recognise that HMRC delays cause real problems for them. Personal Tax Operations, who...
What do you think about HMRC Agent Toolkits?
...us they find toolkits useful but we need you to help us shape the toolkits for the future. Please tell us what you find useful, how you use toolkits and,...
Can we help?
Yes! We absolutely can. I was at an event organised by one of the agents’ professional bodies a couple of weeks ago, sitting next to the ex-president of one of...
Introduction
Hi, I’m Jenny Cowles. I work as a Deputy Director in HMRC, leading the Agent Strategy, Stakeholder and Engagement Team. If you are a tax agent authorised to act on behalf of our customers I hope we’ll be able to …
