Jenny Cowles

Spamalot

It’s now mid January and one new year’s resolution we don’t want to break is our commitment to make sure we reach you with all our HMRC email notifications.  We know from Twitter and agent discussion forums last year that …

Can we help?

Yes! We absolutely can. I was at an event organised by one of the agents’ professional bodies a couple of weeks ago, sitting next to the ex-president of one of these organisations. He had a problem he’d been unsuccessfully chasing …

Introduction

Image by mcclouds on Flickr

Hi, I’m Jenny Cowles. I work as a Deputy Director in HMRC, leading the Agent Strategy, Stakeholder and Engagement Team. If you are a tax agent authorised to act on behalf of our customers I hope we’ll be able to …