Spamalot
It’s now mid January and one new year’s resolution we don’t want to break is our commitment to make sure we reach you with all our HMRC email notifications. We...
Jenny Cowles
Recognising the future relationship between agents and HMRC
...we become more digitally based. HMRC will be offering customers more and more online and mobile services and tools. More customers will be able to self-serve and may choose to...
Tax Agent Strategy
It might be winter outside but there’s a spring in our step after a very productive period of work on the Agent Strategy. There’s still work to do but I wanted to give you a quick update on where we …
Proposed legislative changes for Self Assessment
...correct? Keen to get your views. Please note that this blog is part of our informal engagement with agents - if you want to make a formal response to the...
Quarterly meetings and fixing bugs
...the same time. So we group the meetings because some of our agent rep visitors have far to travel and it’s a help to them to cover several subjects with...
Can we help?
Yes! We absolutely can. I was at an event organised by one of the agents’ professional bodies a couple of weeks ago, sitting next to the ex-president of one of...
Introduction
Hi, I’m Jenny Cowles. I work as a Deputy Director in HMRC, leading the Agent Strategy, Stakeholder and Engagement Team. If you are a tax agent authorised to act on behalf of our customers I hope we’ll be able to …
