Spamalot
It’s now mid January and one new year’s resolution we don’t want to break is our commitment to make sure we reach you with all our HMRC email notifications. We know from Twitter and agent discussion forums last year that …
Jenny Cowles
Recognising the future relationship between agents and HMRC
Happy New Year, the start of the New Year is a busy period for agents and for us in HMRC, with the Self Assessment deadline at the end of the month, so 2013 already feels like a distant memory. But, …
Tax Agent Strategy
It might be winter outside but there’s a spring in our step after a very productive period of work on the Agent Strategy. There’s still work to do but I wanted to give you a quick update on where we …
Proposed legislative changes for Self Assessment
As we move into December thoughts start to turn to Christmas, though of course the retail industry has been celebrating it since October. And for tax agents it is the run up the Self Assessment filing deadline at the end …
Quarterly meetings and fixing bugs
I recently had a week of important quarterly meetings with agent representatives. It can be a logistical challenge to get all the papers and presenters in the same room at the same time. So we group the meetings because some of our agent rep …
Can we help?
Yes! We absolutely can. I was at an event organised by one of the agents’ professional bodies a couple of weeks ago, sitting next to the ex-president of one of these organisations. He had a problem he’d been unsuccessfully chasing …
Introduction
Hi, I’m Jenny Cowles. I work as a Deputy Director in HMRC, leading the Agent Strategy, Stakeholder and Engagement Team. If you are a tax agent authorised to act on behalf of our customers I hope we’ll be able to …
