One year on
Just over a year ago I joined HMRC as Head of Digital Agent Engagement, having spent the previous 20 years in the DWP. Part of my new role was to look at ways to digitally engage with agents, and the …
Keeping you Updated
I am always impressed with the range of content squeezed into each edition Agent Update, and the latest edition is no exception. Each article gives at least an overview of what is happening and sometimes more in depth information is …
AOSS – Come and join us…there’s more for you to see
I know that many agents rely on this blog to catch up on the latest news about AOSS so I thought I would let you know more about what we have been doing. In my last blog I celebrated the 50th edition …
50 Not Out!!
I never need an excuse to celebrate and thought the fact that Agent Update has reached its 50th edition should not go unmarked. In September 2007 the first edition of Agent Update was published and included links to HMRC Podcasts as …
Don't miss the deadline
At this time of the year I know that most tax agents are focussing on meeting the Self-Assessment deadlines. But there is one deadline that is sometimes overlooked. If your clients have income to declare for 2014/2015 they must be …
IT Support Update
We know that the vast majority of people access our online services using an up-to-date browser but I thought I should let you know about a change to our IT support that will affect those with older internet browsers. If …
What's in your toolkit?
We’re almost there… 18 of our 20 Agent Toolkits have received their annual refresh by our team of technical specialists. The latest three to be updated with current HMRC policy are our three VAT toolkits: VAT Input Tax VAT Output …
The Queen’s Awards for Enterprise - deadline 30 September
Have you thought about applying for the UK’s most prestigious business award? I’ve been reading up on previous winners of the Queen's Awards for Enterprise and how proud they were to have won. Total Post, a global supplier of mailroom equipment, were International Trade …
AOSS - Come and join us!!
In my blog of 22 June 2015 I asked for volunteers to test our Agent Online Self Serve (AOSS) live service and am pleased that so many of you have successfully joined us already, but we still need more. Recently …
Time to Pay Arrangements – Mandatory Direct Debit
I want to give you advance notice about a change to the way HMRC will expect customers to pay future agreed time to pay arrangements. As you may know we can use discretionary powers to agree to payment of a …
