In my blog of 22 June 2015 I asked for volunteers to test our Agent Online Self Serve (AOSS) live service and am pleased that so many of you have successfully joined us already, but we still need more.
Recently we launched an enhanced private beta service which provides a monthly breakdown of employers’ PAYE liabilities and how the payments received have been allocated. We’d like you to get involved to test this and let us have your feedback. If you are interested, and have up to 200 clients in each individual service you use of the PAYE, VAT, CT and SA tax regimes, please complete this questionnaire
If you can’t join the trial you can still get involved by giving us your feedback on the final slide of the updated prototype screens or you can always leave your comments about AOSS on this blog. We do appreciate your time and I know all your comments are looked at.
My colleagues in the AOSS team tell me that some volunteers have been experiencing difficulties accessing the live system due to issues with Government Gateway Agent IDs.
This is one of the most important pieces of key information we need from you to enable us to include agents in the testing, unfortunately it can be quite easily confused with your Government Gateway Login ID. The two can sometimes be similar, give or take a couple of numbers and/or letters, so I appreciate it’s quite easily done.
If you are unsure of where to find your Government Gateway Agent ID, probably the easiest way is to:
Search ‘Government Gateway UK’ in Google
Enter the Government Gateway site using your Government Gateway User ID and password as normal.
Select ‘your services’ from the left hand menu bar.
The next page, ‘your account’, is where your Government Gateway Agent ID will be found in “your details”.
While on the subject of user IDs and passwords, I would just like to remind everyone of the importance of online safety and of regularly changing your passwords, it is recommended that you do this at least once every three months. You can get more helpful advice regarding online security on the website www.getsafeonline.org.