There’s no doubt that HMRCs online services have been a great success, levels of engagement continue to increase and we are continually looking to improve the experience for you but with increased digital activity comes increased digital risks. There are …
It has been a while since my last post and I'd like to thank you all for your patience during the election campaign. I'm keen to carry on where we left off, in using this blog to open up communications …
We will not be posting on this blog or responding to comments for the next few weeks, find out why here. We hope you will join us again after the election.
We’re now about half way through our regional workshops, and it’s been great to meet some of you who read this blog! The events are being well attended and we’re getting some great ideas from our discussions. It’s really interesting …
Last month I blogged about the move of agents’ guidance to GOV.UK, how to make sure you stay up to date with news and our plans for moving our manuals to GOV.UK later this year. We’ve now published a trial …
Our Director General for Business Tax, Jim Harra, has set out HMRC’s thinking on how we want to get more value for the tax system from tax agents in the future. His article in Tax Journal this month outlines our …
In my last blog about AOSS I said that we were planning to share our early thinking on the new agents’ service so that you could let us know what you think of the design so far. You can now …
We would like to hear from you to understand your views on engaging with us. The short web-based survey should only take 10 minutes to complete and we aim to collate anonymised information on how HMRC could improve its interaction …
I attended the first of our Regional workshops in Portsmouth on Friday. (See my blog 18 February) We had over 30 agents attend the two sessions, both of which were lively and engaging. They’ve given us lots to think about …
You may have seen the “We’re All In” advertising campaign on TV and in newspapers. It relates to the new workplace pensions law known as automatic enrolment which all employers will have to comply with regardless of how many people …
