Earlier in March, I invited you to attend our interactive online sessions called ‘Talking Points’ providing agents with opportunities to hear from and ask questions of subject matter experts from HMRC. I would now like to let you know more about the session on 30th March on …
If you read my recent Talking Points blog you will already know about these interactive sessions and how to get involved, and I know that many of you who have joined these meetings have welcomed the opportunity to hear from …
You may remember from previous blogs I told you about our transition to digital engagement with agents. Over the past few months we have been trialling some interactive online sessions called "Talking Points", which provide agents with opportunities to hear …
Just over a year ago I joined HMRC as Head of Digital Agent Engagement, having spent the previous 20 years in the DWP. Part of my new role was to look at ways to digitally engage with agents, and the …
