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  1. Comment by Toni Clark posted on

    We are gauging agent feedback to these recordings and are planning to make more recordings available soon, keep an eye on the blog for further updates

  2. Comment by Toni Clark posted on

    Thank you for your suggestion. We will be considering all ideas we receive as we plan coming months Talking Points topics and we will feed in your suggestion - thank you, and please let us know if there are other topics you would like us to consider .