As you may have heard, HMRC’s web guidance and tools are moving to the cross-Government GOV.UK website, where customers will be able to access all Government information and services in one place. GOV.UK provides a clearer, faster way for people …
...firms, and the processes they go through when they’re engaged by a new client. We’re now working closely with the Government Digital Service (GDS) to give the new agent service...
...year, all tax related documents will be brought together on one page. Alternatively, you can sign up for email alerts for all information relating to Budget 2014 as it’s published....
...with around 500 individual customers on 10 February. We asked them to opt into digital alerts when they were ready, and sent them an email verifying their address was correct....
...remitting bank. Given that this was a high volume day, Citi had proactively advised the scheme to instruct banks to resend any timed out transactions. Towards the end of the...
...employee – more than four times the fine today.” HMRC administers and enforces the NMW on behalf of the Department for Business Innovation and Skills (BIS). In this blog, I...
...we become more digitally based. HMRC will be offering customers more and more online and mobile services and tools. More customers will be able to self-serve and may choose to...
Back in the Spring I asked contacts within the larger representative bodies to help me find places for our tax technical trainees to experience a day in the life of a high street agent. These trainees spend most of their …
It might be winter outside but there’s a spring in our step after a very productive period of work on the Agent Strategy. There’s still work to do but I wanted to give you a quick update on where we …
...response rate. We’re analysing the results and I’ll let you know what we find. Today I’d like to highlight a different type of help HMRC provides. One of the things...
