We would like to hear from you to understand your views on engaging with us. The short web-based survey should only take 10 minutes to complete and we aim to collate anonymised information on how HMRC could improve its interaction …
I attended the first of our Regional workshops in Portsmouth on Friday. (See my blog 18 February) We had over 30 agents attend the two sessions, both of which were lively and engaging. They’ve given us lots to think about …
You may have seen the “We’re All In” advertising campaign on TV and in newspapers. It relates to the new workplace pensions law known as automatic enrolment which all employers will have to comply with regardless of how many people …
If you read Agent Update you will already be aware that we are looking at new ways to engage with the agent community. We know the value of two-way conversations and we want to move this forward into a more …
I have seen our digital programme really take off over the last few weeks, supporting small businesses and agents through the Self Assessment deadline. Did you join one of the SA online chat services? If so, why not leave a …
It’s been a few weeks since I blogged about moving tax agent and adviser web content to GOV.UK and you may have noticed that move has now taken place. Along with all HMRC customer guidance, information for tax agents and …
Since we last blogged about Agent Online Self Serve my colleagues on the AOSS team have received the great news that they have passed the Government Digital Services (GDS) assessment – reaching the required standard on all 26 counts. This …
As we approach the end of the year we are getting ever closer to the 31 January Self Assessment deadline. We have several online tools designed specifically designed to help agents file clients’ tax returns, which you may find useful. …
Last month we told you about our work moving the HMRC Library content to GOV.UK. We’re now preparing to move our web guidance for agents too. Over to the Digital Services Team to explain our next steps……. Moving to GOV.UK …
Hello, I’m Toni Clark. I recently joined HMRC from the Department for Work and Pensions (DWP) as HMRC’s Head of Digital Agent Engagement – and I’ll be writing this blog from now on. Firstly, a bit about me. I’ve been …
