What can agents expect in the coming months? The Agent Online Self Serve (AOSS) project is pushing ahead with development of the new online service for tax agents. The AOSS team has visited a number of agents to understand how …
In 2012, HMRC gave a commitment to improve our service for bereaved customers. Since then, we have been listening to what customers told us was important to them at a...
...Leaflets and booklets Specialist publications Banking Code of Practice Tax treaties / co-operation agreements We’ll blog again in a few weeks to keep you up to date with progress. ...
...with you to assess your needs as digital users. An exit survey at the end of this first webinar has helped inform the development of our next product which we...
The Government is reforming the statutory pay and leave entitlements available to employed parents. From next year, a new entitlement to Shared Parental Leave and Pay (SPL) will be introduced....