More Agent Toolkits updated
...all 20 toolkits (as PDFs) here. Whether you are a new or experienced toolkit user, we would like to know what you think of them. You can send your feedback...
National Insurance Contributions (NICs) Employment Allowance – an update
Back in March we told you about the new NICs Employment Allowance and pointed you to guidance, to help you check your clients’ eligibility to claim it. I’m pleased to say that, since its introduction in April this year, over …
HMRC Library - transition to GOV.UK
...to get to these documents you'll be directed to the new GOV.UK versions. Similarly, if you find these documents through search engines, using a favourite/bookmark or any other link, you...
Debt Management & Banking - Agent Dedicated Line
Back in April we told you about the new Debt Management & Banking (DMB) Agent Dedicated Line. Here’s an update, to help you get the best out of this service. The Agent Dedicated Line gives authorised customer representatives a clear …
Update on Agent Online Self Serve
We’re on track to introduce Agent Online Self Serve (AOSS), the new agents’ digital service, to a small number of agents for testing by the end of the year. This is known as a ‘private beta’ release and we’ll use …
