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Call handling on the Agents Dedicated Line - Talking Points meetings

Posted by: , Posted on: - Categories: General, News and Updates, Talking Points
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Welcome to my regular blog about this week’s Talking Points meetings. Call handling on the Agents Dedicated Line (ADL) This meeting will provide an overview of ADL, including: the services it provides recent changes and the reasons for those changes …

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HMRC's Agent Strategy, Stakeholder and Engagement Team blog about our work with Tax Agents.

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Agent automated login: Q&A

HMRC is in the process of replacing Government Gateway with a new platform that is more secure and has additional functionality. As part of this work, we need to make some changes that will affect agents who use automated login.

Read more :  Agent automated login: Q&A

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