Debt Management & Banking - Agent Dedicated Line
Back in April we told you about the new Debt Management & Banking (DMB) Agent Dedicated Line. Here’s an update, to help you get the best out of this service....
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HMRC Library - transition to GOV.UK
We wanted to let you know what we've been doing to prepare the first parts of the HMRC Library for transition to GOV.UK. Copies of our VAT Notices, VAT Info...
Bereavement Service
In 2012, HMRC gave a commitment to improve our service for bereaved customers. Since then, we have been listening to what customers told us was important to them at a...
Agent Online Self Serve (AOSS) – What’s New?
...firm) we’d really like to hear from you. If you’ve already volunteered to help us test the new agents’ service then you don’t need to apply again. We’ll be in...
Digital Support for Agents– Update on Regional Workshops
...getting some great ideas from our discussions. It’s really interesting to hear your concerns about digital engagement - and wonderful to get so many ideas from you for future engagement....
Don't miss the deadline
...clients have income to declare for 2014/2015 they must be registered for self-assessment by 5 October 2015. A tax return will need to be sent in, if in the last...
Spamalot
...thought agents’ experiences differed - some were receiving all (or most) emails whilst others weren’t getting any. Having looked into this, we’ve established that big internet service providers (ISPs) filter...
Local Working Together
...the team recently had to check over 150 links from the Toolkits to the guidance to ensure they all still led to the appropriate pages, all within a week –...
£3 billion collected from users of tax avoidance schemes
...decided in 15/16, many users of avoidance schemes choose to settle their tax bills long before they get to this point. £2 billion of avoided tax was settled in the...
Talking Points New Serial Tax Avoidance regime
...avoidance regime consisting of warnings and escalating sanctions to deal with tax avoidance. Don’t forget you will have the opportunity to ask questions and get answers from HMRC experts, so...
