This blog is now archived
This blog is now archived
Please note that this blog is no longer being updated.
Working Together initiative produces results
In last week’s blog we explained how the Joint Initiative on Service Delivery had brought about improvements to services. This week we’d like to highlight another example where HMRC’s working together with agents has produced results. Agents from the representative …
Joint Initiative on Service Delivery brings improvements to services
As part of this joint working initiative, HMRC works closely with professional bodies, charities and businesses to improve customers’ experiences of dealing with the Department. For example, back in April, we blogged about our work with professional bodies to make …
Still moving and improving: More on the HMRC website’s transition to GOV.UK
In March we blogged about HMRC’s web guidance and tools moving to the cross-Government GOV.UK website. Since then, Statutory Pay and High Income Child Benefit Charge content has moved, with customers being automatically redirected from the HMRC website to GOV.UK. …
Employment Status Manual – new guidance on employment intermediaries added
In the past, employment intermediaries were often used to disguise people’s employment status as self employed - when they were in fact, employees. In the Finance Bill 2014, the Government introduced legislation to prevent these attempts to avoid paying national …
Debt Management & Banking – Agent Dedicated Line
We are pleased to tell you that a new Enforcement & Compliance, Debt Management & Banking (DMB) Agent Dedicated Line opens today, 28 April 2014. As its name suggests, this helpline is intended for the sole use of agents with …
Annual Tax Summaries are coming
Annual Tax Summaries begin from October. Your clients may start to hear about these and ask you about them. Tax Summaries are part of the Government’s commitment to creating a more transparent personal tax system, one that shows individual taxpayers …
CIS updates and Helpcard
We have introduced improvements to help you and your clients operate the Construction Industry Scheme and make the process for obtaining a CIS repayment quicker and more streamlined. We know from conversations and meetings we’ve had with agents that CIS …
New look for HMRC online services
In early April, you’ll notice that our online services are headed differently - which might make you wonder whether you’re looking at the genuine HMRC website. You will be. The changes are being introduced because more of our services will …
No excuse for not paying National Minimum Wage
Earlier this year I blogged about changes being made to the penalty regime for employers who don’t pay the National Minimum Wage (NMW). To coincide with NMW’s 15th anniversary, HMRC has revealed this year’s 10 worst excuses for not paying …
HMRC Agent Toolkits – Survey findings and changes to functionality
Towards the end of November 2013 we ran an online survey to find out what agents think about HMRC Agent Toolkits We’ve reviewed the results and would like to share our key findings with you: Toolkits to help reduce errors: …