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Tax helpline launched to support people affected by flooding

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On 12 February HMRC launched a new telephone helpline for anyone affected by the recent flooding, to enable people to get fast, practical help and advice on a wide range of tax problems they may be facing.

HMRC will also:

  • agree instalment arrangements where taxpayers are unable to pay as a result of the floods;
  • agree a practical approach when individuals and businesses have lost vital records to the floods;
  • suspend debt collection proceedings for those affected by the floods;
  • cancel penalties when the taxpayer has missed statutory deadlines.

The helpline number is: 0800 904 7900.  Opening hours are Monday to Friday, 8.00 am to 8.00 pm; Saturday and Sunday, 8.00 am to 4.00 pm, excluding bank holidays.

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