HMRC’s webinars

In my first blog I highlighted our recent survey about agents’ use of HMRC’s agent toolkits. This has now finished and I’m pleased to say we had a really good response rate. We’re analysing the results and I’ll let you know what we …

CIS repayments agent workshop

Last Thursday I attended the agent workshop on CIS (Construction Industry Scheme) Repayments. In addition to all the HMRC specialists, there was a good attendance from agents, some representing their professional rep bodies and some independent practitioners representing their local Working Together groups. They …

Can we help?

Yes! We absolutely can. I was at an event organised by one of the agents’ professional bodies a couple of weeks ago, sitting next to the ex-president of one of these organisations. He had a problem he’d been unsuccessfully chasing …

Introduction

Image by mcclouds on Flickr

Hi, I’m Jenny Cowles. I work as a Deputy Director in HMRC, leading the Agent Strategy, Stakeholder and Engagement Team. If you are a tax agent authorised to act on behalf of our customers I hope we’ll be able to …