https://taxagents.blog.gov.uk/2017/11/30/progress-update-tax-agent-blog/

Progress update - Tax agent blog

HMRC normally issue Self Assessment repayments within 2 weeks. However we monitor all online transactions and have measures in place to protect you against fraud, this may cause a slight delay in the repayment being issued.

Please allow up to 4 weeks before contacting HMRC for an update about a Self Assessment repayment.

Thank you

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