This blog is now archived
This blog is now archived
Please note that this blog is no longer being updated.
Building the future for tax agents
Our Director General for Business Tax, Jim Harra, has set out HMRC’s thinking on how we want to get more value for the tax system from tax agents in the future. His article in Tax Journal this month outlines our …
Agent Online Self Serve (AOSS)
In my last blog about AOSS I said that we were planning to share our early thinking on the new agents’ service so that you could let us know what you think of the design so far. You can now …
HMRC's Agent Engagement Survey
We would like to hear from you to understand your views on engaging with us. The short web-based survey should only take 10 minutes to complete and we aim to collate anonymised information on how HMRC could improve its interaction …
Further Update on Digital Support for Agents– Regional Workshops
I attended the first of our Regional workshops in Portsmouth on Friday. (See my blog 18 February) We had over 30 agents attend the two sessions, both of which were lively and engaging. They’ve given us lots to think about …
Changes to workplace pensions law – Time to Act!
You may have seen the “We’re All In” advertising campaign on TV and in newspapers. It relates to the new workplace pensions law known as automatic enrolment which all employers will have to comply with regardless of how many people …
Update on Digital Support for Agents– Regional Workshops
If you read Agent Update you will already be aware that we are looking at new ways to engage with the agent community. We know the value of two-way conversations and we want to move this forward into a more …
VAT Toolkits for Agents
I have seen our digital programme really take off over the last few weeks, supporting small businesses and agents through the Self Assessment deadline. Did you join one of the SA online chat services? If so, why not leave a …
Agents web guidance on GOV.UK
It’s been a few weeks since I blogged about moving tax agent and adviser web content to GOV.UK and you may have noticed that move has now taken place. Along with all HMRC customer guidance, information for tax agents and …
Agent Online Self Serve (AOSS) – What’s New?
Since we last blogged about Agent Online Self Serve my colleagues on the AOSS team have received the great news that they have passed the Government Digital Services (GDS) assessment – reaching the required standard on all 26 counts. This …
Self Assessment deadline – Toolkits for Agents
As we approach the end of the year we are getting ever closer to the 31 January Self Assessment deadline. We have several online tools designed specifically designed to help agents file clients’ tax returns, which you may find useful. …